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Laptop Security                             

Anti-theft tracking software and hardware are your last line of defense against permanent loss of your laptop and data. Unlike other security and locking devices, these come into play after your laptop is taken.

Some scary stats for laptop owners: 620,000 laptops were stolen in the U.S. in 2002, according to Safeware, Inc., an insurance company. An estimated 95% of stolen laptops are never recovered.

But the odds of recovering a laptop improve dramatically with anti-theft tracking software. Several companies cite recovery rates of 90% or more for laptops using their product. Many have law enforcement relationships and special incident report forms which can expedite recovery.

Before looking at all the products, and there are many, here is an example of how ant-theft tracking software works:

1. Buy and install the software on your laptop. Once the software is installed, a small, hidden tracking program is activated. This program runs in the background and should not affect your computing.

2. The software communicates with a monitoring point. Don't worry, it doesn't track what you do on your computer. The communication can occur in a variety of ways dependng on the software being used. Usually it is dependent on the laptop being connected to the internet. One possibility is that the internet the program occasionally sends it's location to a monitoring server or email address. Another method is that it provides location information only when you report it stolen and a recovery effort is initiated.

At this point you can forget about the software….unless your laptop is stolen! If your laptop is stolen, now what?

3. Contact the monitoring and recovery center. Most software comes with a recovery service which is initiated when you call and report your laptop stolen. Usually you can contact the company by phone, email or on the web.

4. Recovery process initiated. The recovery process starts with the monitoring company attempting to contact your computer. If it is found connected to the internet, the company will attempt to work with law enforcement to recover the laptop.

5. You get your laptop back…hopefully.

Here are some of the key questions you should be asking when looking at anti-theft tracking software:

Does the cost of the software include full recovery costs?

What does the software NOT protect against? For example, not all tracking software survives the hard drive being formatted. A related question may be to ask if a piece of hardware can be installed, such as an add-on board, that will function even if the hard drive is removed.

Can somebody use the Remove or Uninstall feature in Windows to turn off the tracking or use a Process Viewer to view and kill the program? Most

Can the software be detected using an Antivirus software? Most of the popular tracking programs are ignored by most popular antivirus programs. However, this isn't always the case so much sure to check about your particular antivirus software. Also, make sure that any special rules you need to give to the antivirus product does not make it easier for a thief to disable tracking.

Is communication between your computer and the monitoring point encrypted? Verify the communication between your computer and the monitoring point is secure. If the connection is not secure then you will be at increased risk for having your computer hacked.

Recommended Products:

ComputracePlus
http://www.computrace.com/
Computrace is one of the most professional tracking programs on the market. The program contacts a monitoring point over the internet once per day and more often if reported stolen. According to the company, Computrace can "survive a re-format, F disk command and hard drive re-partitioning". It will not be protected if the hard drive is physically removed your computer. Communication between your laptop and the Monitoring Center is encrypted. The company has a load of testimonials and success stories on it's website. It claims to recover 95% of the stolen computers using ComputracePlus who contact. IBM is a reseller. 1/3 of the Fortune 50 companies are customers. Requirements:

zTrace - http://www.ztrace.com/
zTrace is another high rated tracking program. ZTrace contacts it's monitoring point, zServer, when a new internet connection is made. It operates in stealth mode with no trace of it's existenmce on the hard drive. It can track dial-up calls and can utilize caller ID. Overall, the technology and process is very similar to that of CompuTracePlus.

LapTrak
http://www.secure-it.com/products.htm

BoomerangIt -
http://www.boomerangit.com/ It's hard to believe anybody would use this. The idea is that you put a label on your laptop or another item. If it's lost, the person who found it would log into the BoomerangIt website and report it as found. Yeah, right.

PC-Guardian - http://www.pcguardian.com/

PC PhoneHome - http://www.brigadoonsoftware.com/

Stealth Signal - http://www.stealthsignal.com/

Stop Theft - http://www.stoptheft.com/

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Copyright © 2003 John Proulx All Rights Reserved
Last modified: 01/16/08

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